CASE STUDY

JRI Hospitality Transforms Employee Lifecycle and Identity Management with Hire2Retire

Timely Terminations

Superior "First Day at Work"

Access Provisioning

Role based access control

Industry

Food and Beverages

Company Size

220 Employees

Implemented Solution

ADP to Hybrid AD

Customer

JRI Hospitality

Situation

Balancing quality ingredients and consistent service can be challenging for restaurants trying to leave a great impression. That is where JRI Hospitality excels. Founded in 2011, JRI operates over 80 restaurants across 15 states, uniting people through food and creating experiences that linger with diners.

Struggles and Pains

JRI Hospitality aimed to support more communities across multiple states by expanding its team of over 220 employees and managing more than 20 projects each year. However, JRI struggled to manage the growing team, as Sysadmins had to create profiles and perform updates manually. This time-consuming process led to delays and errors that left new hires without the correct system access, resulting in a poor ‘First Day at Work’ experience.

As a result, streamlining employee lifecycle and identity management became essential to ensure seamless operations and keep up with service industry standards.

Saves HR and IT a lot of time and mitigates risk
Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Saves HR and IT a lot of time and mitigates risk
Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Saves HR and IT a lot of time and mitigates risk
Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Resolution

Hire2Retire quickly emerged as the best fully automated solution for employee lifecycle management and identity provisioning, addressing JRI Hospitality’s challenges. By synchronizing data between ADP and Hybrid AD setup, Hire2Retire enables seamless, end-to-end integration from ADP to Hybrid AD, as well as HR-IT automation in near real-time. With Hire2Retire in place, JRI Hospitality can now:

Keep employee data accurate and automatically updated across all 80 locations.

Instantly reflect employee lifecycle changes in AD for onboarding, offboarding, role changes, and long-term leave.

Provide a superior “First Day at Work” experience for new hires.

Eliminate up to 90% of the costs related to manual lifecycle and identity management.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners.

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