Learn how the leading gastroenterology-specialized MSO uses Hire2Retire to sync employee profiles between Paycom and Entra ID (Azure AD).

It’s safe to say that 2020 was an eventful year for the healthcare industry. While gastroenterology may not be the field that made the headlines, a huge development happened when Tennessee-based One GI was founded. One GI is a management services organization, or MSO, with a mission to work with independent gastroenterology practices to provide top-class GI services to communities across the United States. Despite the company’s brief history, it has already made waves in the field, with over 1,300 individuals in its network of independent practices, helping patients get the best care available in their local area. 

While One GI’s rapid growth has transformed GI care for patients from coast to coast, it also created serious issues related to employee lifecycle management. When the company was just starting its journey, having Sysadmins manually synchronize profile data between Paycom and Entra ID (Azure AD) was an easy enough process. However, as the company ballooned to include over 1,800 active employee profiles, the sheer demand completely overburdened the manual process, and both HR and IT operations suffered. When new employees had to wait for key system access, it left a poor first impression on their “First Day at Work.” But more importantly, inefficient access removal procedures on terminations created security risks that could potentially compromise One GI’s confidential provider information. It was clear that the company had outgrown its existing profile management process, so they sought a solution that could alleviate the burden by automating it. 

That’s where RoboMQ came to the rescue, implementing Hire2Retire, its flagship no-code lifecycle management solution for One GI. Hire2Retire automatically synchronizes data between Paycom and Entra ID (Azure AD) for all of One GI’s employee profiles, keeping them consistent, accurate, and updated. With Hire2Retire handling employee lifecycle changes, One GI now provides a superior “First Day at Work” experience by ensuring new hires have all the access they need to hit the ground running. Similarly, automated access removal upon terminations and SOC-2-certified data security measures keeps One GI’s private data safe. Thanks to Hire2Retire, One GI can continue to focus fully on its mission to revolutionize gastroenterology care. 

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RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this post. All product and company names are the registered trademarks of their original owners. 

Cameron Macaulay

Cameron Macaulay is a Marketing Associate with RoboMQ. Cameron graduated from Syracuse University with a major in Broadcast & Digital Journalism, and a minor in Professional & Technical Writing. Cameron combines his skills in technical writing with a passion for storytelling.

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