CASE STUDY

MEMIC Streamlines HR and IT Processes with Hire2Retire to Keep Workplaces Safe

Role-Based Access Control

Superior "First Day at Work"

Timely Terminations

Identity Provisioning

Industry

Finance

Company Size

510 Employees

Implemented Solution

UKGPro to Hybrid AD

Customer

MEMIC

Situation

Workers’ compensation can be a complicated field both for employees who are injured in the course of work and for companies trying to ensure workplace safety. Maine Employer’s Mutual Insurance Company (MEMIC) helps employees and employers navigate these issues by selling workers’ comp insurance, ensuring injured employees get the care they need to return to work, and helping companies provide a safe work environment. Unlike other insurance companies, MEMIC focuses solely on workers’ comp, ensuring the highest level of attention to improving the lives of workers across the United States.

Struggles and Pains

More than 30 years after MEMIC started in Portland, Maine, the company has expanded to 510 employees, with 400 working out of one of five offices along the U.S. East Coast and another 100 working remotely. This growth presented challenges for MEMIC’s HR and IT teams, who struggled to effectively onboard employees with UKGPro, Active Directory (AD), and Entra ID profiles. Additionally, MEMIC struggled to implement effective access control, presenting security risks when employees had access to systems outside their role, and retained access well after being terminated. MEMIC needed a solution that could relieve the burden on its Sysadmins by automating identity access management (IAM).

We can’t speak highly enough about the Team at RoboMQ. They’re knowledgeable and helpful throughout any upgrade request we have for our connector.

Joel Codetic

We can’t speak highly enough about the Team at RoboMQ. They’re knowledgeable and helpful throughout any upgrade request we have for our connector.

Joel Codetic

We can’t speak highly enough about the Team at RoboMQ. They’re knowledgeable and helpful throughout any upgrade request we have for our connector.

Joel Codetic

Resolution

RoboMQ implemented Hire2Retire as a fully automated employee lifecycle management and identity provisioning product for MEMIC. Hire2Retire provided MEMIC with automated, end-to-end, no-code data integration between UKGPro, AD, and Entra ID through a Hybrid AD setup, automatically syncing data between the two platforms when employee lifecycle events occurred. Thanks to Hire2Retire, MEMIC could: 

Onboard new hires with AD and Entra ID profiles, hardware, and system access and provide a superior “First Day at Work” experience.

Implement Role-Based Access Control (RBAC) to 510 employee profiles.

Prevent data security risks by timely revoking access from terminated employees.

Avoid the costs related to manual lifecycle and identity management, saving time and money.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.