CASE STUDY

Managing the Trail to Success: UTS's Journey to HR Success with Hire2Retire

Superior "First Day at Work"

Identity Provisioning

Timely Terminations

Role based access control

Industry

Automotive & Transportation

Company Size

200

Implemented Solution

ADP to Hybrid AD

Customer

Utility Trailer Sales Southeast Texas

Situation

Every day, thousands of goods are transported across the United States, from refrigerated food and clothing to construction materials and heavy machinery. But have you ever stopped to think about how those goods get from point A to point B? Enter Utility Trailer Sales Southeast Texas, Inc. (UTS), a leading trailer manufacturing and sales company that has been providing quality products and exceptional customer service in Southeast Texas since 1970. With new centers opening up across the state, UTS has become an integral part of the supply chain that keeps America moving.

Struggles and Pains

Today, UTS has grown to become one of the largest trailer sales companies in Texas, with centers in Houston, Pharr, San Antonio, Laredo, Amarillo, El Paso, and Eagle Pass. But with growth comes new challenges. As UTS expanded, it faced difficulties in managing its growing workforce. Its manual employee management model was time-consuming and prone to errors. The lack of integration between its HRIS and access provisioning system, ADP and AD (Active Directory) resulted in the absence of a structured onboarding program for new hires, making employees feel overwhelmed and disconnected from the company culture. The absence of automation also rendered its offboarding process inefficient and insecure, putting the company at risk of data breaches. To overcome these challenges and improve its HR processes, UTS realized the need for an automated solution to integrate its employee lifecycle management and resource provisioning processes.

Saves HR and IT a lot of time and mitigates risk
Automateing setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. (Director of Information Services)

Saves HR and IT a lot of time and mitigates risk
Automateing setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Saves HR and IT a lot of time and mitigates risk
Automateing setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Resolution

To find an answer to its need for an automated integration solution, UTS partnered with RoboMQ, a leading iPaaS and API integration solution provider. RoboMQ’s leading PIP Hire2Retire proved to be the perfect solution for everything that UTS required. As a fully automated employee lifecycle management and resource provisioning product, it enabled UTS to streamline its employee management model and improve its HR-IT processes in the following ways:

Onboarding new hires became a smooth and structured process, resulting in employees feeling more connected to the company culture.

Offboarding processes became effective, reducing the risk of data breaches.

Employee management became more efficient, with the automated process freeing up valuable time of highly skilled sysadmins.

With a centralized employee data system, UTS is now able to reduce errors and improve data consistency, making it easier to maintain employee profiles.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.