See How to Seamlessly Manage Employee Role Changes and Keep Access Secure|10th Oct 2025
5,000 Employees
One of the fastest growing organizations in the US, United Veterinary Care (UVC), entered the healthcare industry determined to change pet care at its core. It has a presence in 20 states with 100+ clinics. UVC helps local pet clinics to deliver quality pet care by providing them with centralized support in HR, IT, finances, and operations. In the past few years, UVC has rapidly expanded by adding new hospitals, scaling operations, and onboarding employees. However, this growth came with complexity.
Every new clinic they added came with different systems, different requirements but the same old way of manual lifecycle management. Whether it comes to assigning access of EHR systems to corporate teams or updating profiles of veterinarians, every process was scattered and slow.
United Veterinary Care has a hybrid business model, where they support both corporate teams and frontline veterinary executives. Two different operations meant two different access requirements.
On one side, clinics needed secure access to sensitive resources and tools like EMR systems and patients records. On the other, their corporate teams’ requirements were timely access to business tools, quick provisioning and location- based access.
While earlier they were managing this whole process manually, their IT team struggled as their business expanded. Siloed systems and lack of any automation put increasing pressure on their internal teams and operations. Their IT teams were manually provisioning and deprovisioning employee profiles which eventually started feeling like an obstacle for growth.
UVC uses the HR system, Ceridian and Entra ID for managing identities. However, there was no proper integration between their HR and IT. Typically, in the event of any employee lifecycle change their IT team used to manually update all their systems. The process of creating accounts, assigning group memberships and tracking access lacked clarity and structure. Not only was it a resource and time intensive process, but it could also lead to provisioning errors and compliance issues.
The symptoms of missing HR-IT automation were difficult to ignore:
The existing method of workforce lifecycle management in their organization was too slow and error prone. The realization hit when they calculated the amount of cost, time, and resources they invest in one employee profile. “For our organization, we were looking for the right balance between security, productivity and cost efficiency in driving our operations. For both our employees and associations, we wanted to ensure all assets are secure and processes are compliant according to all standards and regulations.”
UVC were looking for a solution that can:
That is when they came across Hire2Retire, a no-code workforce lifecycle management solution purpose built for fast- growing organizations like UVC.
Hire2Retire by automating sync between UVC’s HR system, Ceridian and Entra ID helped resolve workforce lifecycle management challenges. With Hire2Retire, United Veterinary Care reclaimed the resources and time previously spent on manual provisioning processes. Core processes like account creation, managing group memberships, and assigning applications access were managed through automated workflows instead of scattered communications. With Hire2Retire as their employee lifecycle manager, UVC enabled:
Hire2Retire considers the HR system (in this case, Ceridian Dayforce) as a source of truth. Hence, as soon as a new employee is marked as Hire in Ceridian, their identity is automatically provisioned in Entra ID in near real time. Similarly, at the time of offboarding, employee identity is immediately disabled without any manual intervention.
Hire2Retire’s automated offboarding ensures that access of terminated employees is revoked in real time. With Audit ready logs and up-to-date GAL, UVC has strengthened compliance, which is typical for the healthcare sector.
Hire2Retire is built for complex structure companies like UVC. No matter if the company’s size grows double or multifold, Hire2Retire ensures that the JML management process remains consistent and secure.
Since using Hire2Retire, UVC has:
As UVC continues to expand its presence, onboarding new employees has become a structured, automated process, not a growth roadblock. For data sensitive organizations like United Veterinary Care, automation isn’t a luxury; it’s a necessity.
With Hire2Retire in its arsenal, UVC has now enabled JML automation, enhanced its data security measures, and most importantly, saved time and money that can be invested into revolutionizing pet care further.
RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners.
5,000 Employees
