See How to Ensure Employees are Ready to Hit the Ground Running on Day 1|29th August 2025
200-500 Employees
In the fields and at the mill, the Sugar Cane Growers Cooperative of Florida runs with remarkable efficiency. Harvests run like clockwork – trucks arriving on time, fields cleared on schedule, and the mill producing sugar season after season without a hitch. But inside the office, things didn’t always move with the same rhythm.
When a new hire joined, it could take days before their logins and access were ready, leaving people waiting instead of working. Managers lost time chasing approvals, while IT scrambled to keep up with tickets. In fact, nearly 30% of IT tickets during onboarding were tied to account setup delays, adding frustration for both teams. On the other hand, when someone left, closing out accounts didn’t always happen quickly enough, creating unnecessary risk. The disconnect between HR and IT wasn’t about effort, it was about systems that simply weren’t connected.
The Sugar Cane Growers Cooperativeof Florida has been part of Florida’s farming landscape for more than sixty years. Nearly 40 family-owned farms make up its membership, and together they cultivate over 70,000 acres of sugarcane. Each harvest, their mill produces raw sugar that finds its way into products on store shelves across the country.
But the Cooperative isn’t just about farming, it’s about philosophy. From the beginning, the idea has been to share resources and succeed together. The Cooperative’s philosophy of working together shows up clearly in the fields, where shared effort leads to better yields and smoother operations. Bringing that same spirit indoors meant rethinking how people, processes, and technology worked together.
The challenge wasn’t a lack of dedication it was the disconnect between systems. HR managed employee records in Paycom, while IT created and updated accounts in Active Directory. Without a link between the two, every change had to be passed along manually, through emails, spreadsheets, and tickets that ate up valuable time.
That meant:
1. New hires often lose time waiting for their accounts.
2. Departing employees’ access wasn’t always removed quickly.
3. Promotions and role changes required back-and-forth communication.
What should have been routine tasks became distractions for both teams. The Sugar Cane Growers Cooperative of Florida needed a way to tie HR and IT together so that changes flowed naturally instead of piling up as manual work.
To fix the problem, SCGC (Sugar Cane Growers Cooperative of Florida) turned to RoboMQ’s Hire2Retire integration. The solution linked Paycom directly to Hybrid Active Directory, so whenever HR updated employee information, IT systems reflected the change right away.
Now, accounts are created automatically the moment someone is hired. Access is assigned based on the person’s role instead of one-off requests. And when employees leave, access is shut down without delay.
The difference was felt almost overnight. IT could stop chasing tickets and focus on maintaining systems. HR no longer had to worry if requests were lost in someone’s inbox. And employees could actually start working from day one, without the awkward downtime.
The Cooperative quickly noticed the impact:
What used to be a constant source of frustration is now a background process that just works.
Today, the process looks very different. Both HR and IT can spend their time on work that matters, rather than chasing forms and emails. Tasks that once created constant headaches now happen automatically in the background.
What was once a visible pain point has turned into something employees hardly notice, because it just works.
James T. (IT Systems Manager)
James T. (IT Systems Manager)
The Sugar Cane Growers Cooperative of Florida has always believed in the power of working together. By automating HR and IT processes, they applied that same philosophy to their internal operations.
Instead of employees waiting for systems to catch up, everything is ready when they need it. Security is tighter, compliance is easier, and the teams responsible for people and technology have more time to focus on the future.
For SCGC, this isn’t just about saving a few hours, it’s about extending the same precision and cooperation that defines their work in the fields to the way they manage their people.
Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.
200-500 Employees
