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CASE STUDY

Purchasing Power Gains RBAC Efficiency with Hire2Retire

An icon for person with clock describing Timely Terminations with Hire2Retire
Timely Terminations
An icon for Handshake describing the superior first day at work with Hire2Retire
Superior "First Day at Work"
An icon for identity card describing Managing Access and Privileges with Hire2Retire
Access Provisioning
An icon for group access describing Role Based Access Control with Hire2Retire
Role-Based Access Control

Industry

Company Size

400-500 Employees 

Implemented Solution

Customer

Purchasing Power has built its reputation by helping employees across the U.S. access the products they need through affordable payroll deduction programs. Their business depends on reliability, accurate transactions, timely fulfillment, and a smooth customer experience from browsing online to final delivery.

But inside the company, onboarding and offboarding weren’t always as smooth. New hires could spend days waiting for logins and access, which left them idle instead of productive. Managers found themselves chasing HR or IT for updates, while IT staff spent a large share of their time handling repetitive tickets. At the same time, when employees left, accounts sometimes lingered longer than they should, adding both risk and overhead.

The issue wasn’t dedication it was disconnected systems.

About Purchasing Power

Headquartered in Atlanta, Georgia, Purchasing Power provides an employee purchase program that makes everyday essentials from electronics to home goods accessible through simple payroll deduction. Today, Purchasing Power serves Fortune 500 companies, government agencies, and other major employers, giving their people a responsible way to buy what they need through simple payroll deduction.

At the core of their model is trust in every transaction, in compliance, and in keeping data secure. To maintain that trust internally, the company needed to ensure HR and IT systems worked in harmony, not in silos.

The Challenge

For Purchasing Power, the issue was manual efforts:

HR managed employee records in Workday, while IT provisioned and de-provisioned accounts in the Active Directory.

Without integration, every change had to be made manually whether a new hire, termination or promotion.

This was causing delays in onboarding, account removals while offboarding & updates during promotions.

Industry studies show that nearly 58% of organizations face similar onboarding delays, leaving employees unproductive during their first week.

Routine tasks became very time-consuming for both HR and IT, but they knew that there had to be a better way.

The Solution: Connecting Workday to Hybrid AD

Purchasing Power collaborated with RoboMQ’s Hire2Retire to automate the workforce lifecycle. This collaboration connected Workday directly with Hybrid Active Directory and helped them with automatic workflow between HR and IT teams.

Now it works like this:

New hires walk in with accounts and role-based access already in place.

When someone leaves, access is revoked immediately.

Permissions on promotions or role changes happen instantly.

Now HR and IT teams can spend more time on projects that will really take the business ahead, all thanks to automation that handled all the busy work.

The Results: From Delays to Day-One Readiness

The impact was strong and visible:

New employees became productive from day one instead of waiting for access.

Account setup tickets dropped by more than 40%, giving IT teams back valuable time.

Offboarding became more secure and consistent, without any risk.

Role changes were seamless, with permissions updating automatically.

HR became the single source of truth, giving IT confidence that the data is accurate and up to date.

Both IT and HR now have more time to focus on the work that really matters.

What used to take endless coordination now just happens quietly in the background smooth, secure, and reliable.

Takeaway: Scaling Trust Through Automation

Purchasing Power has always believed in making life easier for employees. By bringing automation to HR and IT, Purchasing Power carried that same philosophy into their own workplace. No more worrying about access delays or security gaps, employees and managers can trust systems will be ready when they need them. Compliance is tighter, onboarding is quicker, and IT can finally stop spending whole days chasing tickets.

For Purchasing Power, the Hire2Retire solution wasn’t just about efficiency, it was about aligning internal operations with the same reliability and trust that defines their customer promise.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

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