See How to Ensure Employees are Ready to Hit the Ground Running on Day 1|29th August 2025
800 Employees
At NGK Spark Plugs, precision is everything. But there were two scenarios – one where customers trusted their spark plugs and sensors to keep engines running perfectly and second where managing employee access had become a daily headache.
New employees would arrive at a plant, eager to start, only to find their email accounts weren’t ready or HR records didn’t match with IT systems. Imagine showing up to your first day and then sitting around waiting for access that should have been ready hours ago. Over time, these small delays started affecting productivity, creating frustration, and occasionally causing compliance concerns.
With 1000+ employees spread across offices, warehouses and plants, keeping access up-to-date manually was exhausting. IT teams were stuck in an endless loop of correcting errors, while HR constantly double-checked data to prevent mistakes.
NGK does not make all spark plugs; they also produce sensors and other vital automotive parts. There were many offices, manufacturing plants and distribution centers within the US with diversified staff including design engineers, operators on the plant floor, warehouse staff moving inventory and office teams handling corporate tasks. Each role required different system access, that added to the complexity.
Managing these many employees across so many locations without mistakes was difficult. Small errors could ripple into bigger issues. Before automation, HR and IT often ended up solving the same problems independently. That meant wasted time and plenty of frustrated sighs around the office.
The day-to-day issues were surprisingly simple but impactful:
Individually, these problems seemed small. Together, they slowed things down, annoyed staff, and left managers worrying about security and compliance.
NGK needed a solution that just worked, without constant oversight. Enter Hire2Retire, RoboMQ’s platform for employee lifecycle management.
With Hire2Retire, new hires had accounts ready before their first day. Promotions, transfers, and role changes updated automatically. Departing employees were removed instantly. Even temporary staff and contractors were handled smoothly, without extra manual steps.
It wasn’t just about automation – it was about sanity. IT no longer spent hours on repetitive tasks, and HR could finally trust that records were accurate. New employees could walk in and start contributing immediately.
The changes were noticeable almost immediately. Onboarding was quicker, HR and IT shared a reliable source of truth, and IT could focus on meaningful work instead of endless account updates. Security improved, accounts were deactivated on time, and employees had a smoother start to their new roles.
One HR manager laughed, “Setting up a new hire used to feel like solving a jigsaw puzzle blindfolded. Now it’s simple, predictable, and stress-free.”
NGK has always prided itself on quality and precision in its products. Now, with Hire2Retire managing employee access, that same reliability extends internally.
By connecting ADP and Active Directory automatically, NGK solved longstanding access problems while building a foundation for future growth. Just as their spark plugs keep engines running, Hire2Retire keeps employees ready to work every single day.
Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.
800 Employees
