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CASE STUDY

How NetDocuments Revolutionizes Document Management with Hire2Retire Integration

Upto 90% Cost Reduction
Superior "First Day at Work"
Security Compliance
Role based access control

Industry

Company Size

400-500 Employees 

Implemented Solution

Customer

Situation

In today’s rapidly evolving digital landscape, securely managing information assets and collaborating among teams spread across different locations can be overwhelming, especially for the legal tech industry. Recognizing this pressing need, NetDocuments emerged as a leading cloud-based content management and productivity platform that helps legal professionals do their best work. The company facilitates efficient document creation, storage, and collaboration across distributed teams, enhancing productivity and compliance. 

With over two decades of experience since its founding in 1999, NetDocuments has established itself as a trusted partner for law firms, corporate legal departments, and fintech firms worldwide. Headquartered in Lehi City, Utah, and supported by a global network of offices, NetDocuments strives to innovate and evolve its services to meet the changing needs of modern enterprises in managing their critical documents efficiently and securely.

Struggles and Pains

While NetDocuments expanded its operations and employee base to meet the needs of its growing clientele, the manual process of managing employee lifecycle changes posed various difficulties for its HR and IT teams. It became challenging for its Sysadmins to focus on their core issues as they had to spend a large amount of time and effort making updates to Hybrid Active Directory (Hybrid AD) for every employee lifecycle change. This not only resulted in increased onboarding and offboarding costs but also exposed the company to potential security and compliance risks after employee terminations.

Additionally, new hires had to wait a long time for necessary access and resources, which resulted in a poor ‘First Day at Work’ experience. These problems led NetDocuments to look for a solution that could address its challenges by automating its employee lifecycle management.

Saves HR and IT a lot of time and mitigates risk

Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Resolution

The need for a solution brought NetDocuments to RoboMQ, the leading integration platform as a service. RoboMQ’s comprehensive Pre-packaged Integration solution, Hire2Retire, helps NetDocuments automate its employee lifecycle and identity provisioning processes. Hire2Retire’s no-code, end-to-end integration between the company’s HR system BambooHR and its Identity Platform- Hybrid AD (Active Directory), allows NetDocuments to: 

Manage its employee lifecycle changes efficiently by updating the data in AD in real-time. 

Ensure a superior ‘First Day at Work’ experience for new hires by provisioning necessary access and privileges in advance.

Remove access for terminated employees in near real-time, preventing possible data breaches and security risks.

Save time and money spent on the tedious processes of manual integration.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business. 

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

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