CASE STUDY

Serving and Connecting Communities: Heritage Grocers Group's Journey with Hire2Retire

Timely Terminations

Superior "First Day at Work"

Access Provisioning

Role based access control

Industry

Food & Beverages

Company Size

10,000+ Employees

Implemented Solution

ADP to Hybrid AD

Customer

Heritage Grocers Group

Situation

Bustling aisles filled with the vibrant colours and enticing aromas of fresh produce, the laughter of families exploring new culinary delights, depicts the world of Heritage Grocers Group.

This market dominant grocery chain is committed to serving communities with a diverse array of quality products. Founded in the year 1979, Heritage Grocers Group offers an extensive assortment of authentic and cultural food items through its grocery chains. Over the past decade, its stores have attracted more culturally and geographically diverse customers, effectively accelerating the growth of its three primary brands, Cardenas Market, El Rancho Supermercado, and Tony’s Fresh Market.

Struggles and Pains

As its stores grew to meet the demands of a more diverse customer base, so did its workforce. With over 10,000 employees spread across 115 stores worldwide, it encountered difficulties in effectively managing its employee lifecycle. The manual processes for onboarding, offboarding, and managing employee accounts became increasingly burdensome, leading to inefficiencies and errors, especially when revoking access for terminated employees.

The lack of an integrated system between ADP and Hybrid AD further compounded these challenges, leading to fragmented and inefficient processes and more susceptibility to security breaches. The growing challenges faced by Heritage Grocers Group emphasized the critical need for a streamlined and integrated solution that can manage its expanding workforce while ensuring data security.

Saves HR and IT a lot of time and mitigates risk
Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Saves HR and IT a lot of time and mitigates risk
Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Saves HR and IT a lot of time and mitigates risk
Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Resolution

Recognizing the urgency of this situation, Heritage Grocers Group embarked on a search for a solution. After exploring diverse options in the market, they came across RoboMQ, a renowned iPaaS, Data, and API integration service provider. RoboMQ’s Hire2Retire, emerged as the ideal solution to address Heritage’s significant HR and IT challenges.

Streamlines HR processes, reduces administrative overhead, and allows the HR team to focus on strategic initiatives.

Improves data accuracy, resulting in faster and more efficient workflows.

Enhances security measures, protecting sensitive employee information from unauthorized access and breaches.

Enables quick and secure onboarding and offboarding processes, enhancing overall operational efficiency.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.