See How Hire2Retire Can Drive Success for Your Organization |21st Feb 2025|

CASE STUDY

How Caruso USA Logistics Scaled Growth with Hire2Retire Automation

An icon for person with clock describing Timely Terminations with Hire2Retire
Timely Terminations
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Superior "First Day at Work"
An icon for identity card describing Managing Access and Privileges with Hire2Retire
Access Provisioning
An icon for group access describing Role Based Access Control with Hire2Retire
Role based access control

Industry

Company Size

600

Implemented Solution

Customer

Situation

CarusoUSA Logistics, a full-service asset-based 3PL provider, has emerged as a leader in supply chain management. With a four-generation legacy, the company has expanded from a fresh produce distributor to a logistics powerhouse, offering end-to-end supply chain solutions. Headquartered in Cincinnati, Ohio, Caruso Logistics operates food-grade distribution centers in Cincinnati and Ephrata, with satellite locations in Richmond and Indianapolis. By leveraging its strategic distribution network, Caruso provides tailored logistics services to retailers, wholesalers, manufacturers, growers/shippers, and truck brokers across 12 states in the USA. The company’s commitment to innovation and adaptability has solidified its position as an industry leader, continuously optimizing supply chain operations to meet evolving market demands.

Struggles and Pains

As Caruso Logistics expanded its logistics and distribution operations, its internal HR and IT teams encountered challenges in employee lifecycle management and identity provisioning. The company relied on manual processes to synchronize employee data between Paycom and Active Directory (AD), leading to inefficiencies in onboarding, role changes, and terminations. The absence of HR automation resulted in inconsistent employee profiles, delays in role-based access control, and inefficient license allocations, affecting workforce collaboration. Onboarding delays impacted new hire productivity, while ineffective offboarding posed data security risks. Recognizing the need for a scalable, automated HR-IT integration solution, Caruso Logistics sought an advanced platform to streamline workforce management, enhance data security, and improve compliance.

Resolution

Recognizing the need for a scalable and automated HR-IT integration solution, Caruso Logistics partnered with RoboMQ, a leader in API and data integration. By implementing Hire2Retire, RoboMQ’s prepackaged integration product (PIP), Caruso Logistics achieved real-time synchronization of HR employee lifecycle updates with identity provisioning, eliminating manual inefficiencies and enhancing security.

Automated employee access management, ensuring real-time allocation of licenses and permissions to the appropriate business units and security groups.

Seamless employee onboarding, ensuring new hires are fully provisioned on their first day at work, improving productivity and engagement.

Secure and efficient employee offboarding, reducing data security risks and ensuring compliance with regulatory requirements.

Enhanced collaboration and information sharing, enabling cross-functional teams to operate more efficiently.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business. 

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

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