See How to Seamlessly Manage Employee Role Changes and Keep Access Secure|10th Oct 2025
3,000 Employees
Founded in 1851, the YMCA of Boston was the first YMCA in the United States. For over 170 years, it has been a cornerstone of the community, offering athletic programs, educational services, summer camps, and youth development initiatives. With 13 centers across Greater Boston and more than 3,000 employees, including 600 year-round staff and hundreds of seasonal workers, the organization touches countless lives each year.
But with that growth came a growing challenge: managing the employee lifecycle efficiently. Staff turnover was high, seasonal hiring increased in the summer months, and volunteers moved in and out of the system constantly. Due to lack of integration between their workforce management systems, HR and IT struggled to manage the employee profiles. The result was manual onboarding, delayed access for new hires, and ghost accounts left behind after employees offboarded. For a nonprofit working within tight budgets, the inefficiency was costly, risky, and unsustainable.
The YMCA’s IT and HR teams were stretched thin trying to keep up with workforce changes. Every time an employee joined, left, or shifted roles, the teams had to manually update accounts across systems.
This was not unique to Boston. Across the U.S., nonprofits like the YMCA of Boston face a turnover rate nearly 50% higher than the national average. Without automation, managing accounts at scale became a drain on time and resources.
To tackle this challenge, the YMCA of Boston turned to Hire2Retire, a workforce lifecycle automation solution designed to seamlessly integrate HR systems to IdP and other third-party apps. Hire2Retire connected ADP with Hybrid AD, creating a unified flow of employee data. With this in place:
These efficiencies meant employees and volunteers could start contributing immediately instead of waiting on system access. Managers no longer chased IT for account setups, and administrators were freed from tedious, repetitive tasks.
For nonprofits like the YMCA, every saved hour and every recovered dollar matter. Hire2Retire didn’t just streamline back-office processes, it enabled the YMCA of Boston to redirect its energy toward its mission. Instead of worrying about security gaps, ghost accounts, or onboarding delays, staff could focus on delivering programs that strengthen families, support youth, and build healthier communities. The automation also boosted morale. Employees felt valued when their access was ready on day one, while HR and IT staff enjoyed a lighter workload and more time to focus on strategic priorities.
Udhayakumar D. ( Director, Data Strategy & Operations )
Udhayakumar D. ( Director, Data Strategy & Operations )
Udhayakumar D. ( Director, Data Strategy & Operations )
The YMCA of Boston’s transformation shows how the right technology can create measurable impact where it matters most. With thousands of hours saved, security risks reduced by over 90%, and direct costs cut by two-thirds, Hire2Retire allowed the YMCA to reclaim time and resources that now help community programs.
For nonprofits navigating similar workforce challenges, automating the employee lifecycle is not just about technology, it’s about empowering people, protecting resources, and staying focused on the mission.
Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.
3000 Employees
ADP to Hybrid AD
