CASE STUDY

MEMIC Enhances HR-IT Efficiency and Workplace Safety with Hire2Retire Integration

Role-Based Access Control

Superior "First Day at Work"

Timely Terminations

Identity Provisioning

Industry

Finance

Company Size

510 Employees

Implemented Solution

UKGPro to Hybrid AD

Customer

MEMIC

Situation

Workers’ compensation can be a complicated field both for employees who are injured in the course of work and for companies trying to ensure workplace safety. Maine Employer’s Mutual Insurance Company (MEMIC) helps businesses and employees navigate these issues by offering workers’ compensation insurance. MEMIC ensures injured workers receive the care they need to return to work, while helping companies maintain safe work environments. Unlike other insurance providers, MEMIC specializes in workers’ comp, offering top-tier attention to improving workers’ lives across the United States.

Struggles and Pains

Over 30 years since its inception in Portland, Maine, MEMIC has grown to 510 employees, with 400 working in five offices along the U.S. East Coast and an additional 100 working remotely. This expansion introduced challenges for MEMIC’s HR and IT teams, particularly with onboarding employees and managing UKGPro, Active Directory (AD), and Entra ID profiles. Additionally, MEMIC faced difficulties implementing secure access control, leaving security risks when employees had access to systems beyond their role or continued access after termination. MEMIC required a solution to automate identity and access management (IAM) to alleviate the burden on its Sysadmins.

We can’t speak highly enough about the Team at RoboMQ. They’re knowledgeable and helpful throughout any upgrade request we have for our connector.

Joel Codetic

We can’t speak highly enough about the Team at RoboMQ. They’re knowledgeable and helpful throughout any upgrade request we have for our connector.

Joel Codetic

We can’t speak highly enough about the Team at RoboMQ. They’re knowledgeable and helpful throughout any upgrade request we have for our connector.

Joel Codetic

Resolution

RoboMQ implemented Hire2Retire as a fully automated employee lifecycle management and identity provisioning product for MEMIC. Hire2Retire provided MEMIC with automated, end-to-end, no-code data integration between UKGPro, AD, and Entra ID through a Hybrid AD setup, automatically syncing data between the two platforms when employee lifecycle events occurred. Thanks to Hire2Retire, MEMIC could: 

Onboard new hires with AD and Entra ID profiles, hardware, and system access and provide a superior “First Day at Work” experience.

Implement Role-Based Access Control (RBAC) for over 510 employee profiles to ensure secure system access.

Prevent data security risks by ensuring access is revoked for terminated employees in a timely manner.

Save valuable time and reduce costs associated with manual identity and lifecycle management.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.