CASE STUDY

JRI Hospitality Transforms Employee Lifecycle and Identity Management with Hire2Retire

Timely Terminations

Superior "First Day at Work"

Access Provisioning

Role based access control

Industry

Food and Beverages

Company Size

220 Employees

Implemented Solution

ADP to Hybrid AD

Customer

JRI Hospitality

Situation

Balancing quality ingredients and consistent service can be challenging for restaurants trying to leave a great impression. That is where JRI Hospitality stands out. Founded in 2011, JRI Hospitality operates over 80 restaurants across 15 states, providing exceptional dining experiences that unite people through food and leave a lasting impact on diners. With a focus on consistency, JRI Hospitality continues to elevate the dining experience by combining quality service with outstanding food, ensuring every visit is memorable.

Struggles and Pains

JRI Hospitality, with a growing team of over 220 employees and managing 20+ projects annually, faced significant challenges in handling its expanding workforce. The manual process of creating profiles and updating employee data led to delays and errors, resulting in new hires lacking proper system access, which negatively impacted their “First Day at Work” experience.

To meet the demands of its expanding team and keep up with industry standards, JRI Hospitality recognized the need for streamlined employee lifecycle management and automated identity provisioning. By automating these processes, JRI aimed to improve operational efficiency, enhance employee onboarding, and ensure timely access to systems and resources.

Saves HR and IT a lot of time and mitigates risk
Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Saves HR and IT a lot of time and mitigates risk
Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Saves HR and IT a lot of time and mitigates risk
Automating setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users.

Craig G. ( Director of Information Services )

Resolution

Hire2Retire quickly became the ideal fully automated solution for employee lifecycle management and identity provisioning, resolving the challenges faced by JRI Hospitality. By seamlessly synchronizing data between ADP and Hybrid AD setup, Hire2Retire ensures a smooth, end-to-end integration from ADP to Hybrid AD, facilitating HR-IT automation in real time. With Hire2Retire in place, JRI Hospitality now benefits from:

Accurate, automated employee data updates across all 80 locations.

Instant reflection of employee lifecycle changes in Active Directory (AD) for onboarding, offboarding, role changes, and long-term leave.

A superior onboarding experience, providing new hires with a seamless "First Day at Work."

A reduction of up to 90% in costs associated with manual lifecycle and identity management processes.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners.

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