350 Employees
Hudson Headwaters Health Network is on a mission to provide care to everyone in the communities they serve, regardless of income or insurance. Hudson Headwaters is the sole medical provider in much of the 7200 square miles rural, medically underserved region that it serves. It provides primary healthcare services to more than 1200 patients a day across a system of 21 nonprofit community health centers, for which it employs more than 850 healthcare workers and medical staff.
As a premier healthcare provider, Hudson Headwaters abides by the quality & compliance standards set by regulatory organizations like the National Committee on Quality Assurance (NCQA), Federally Qualified Health Center (FQHC), Health Insurance Portability and Accountability Act (HIPAA) and the New York State Department of Health (NYSDOH).
To accomplish this mission, it required a tremendous effort behind the scenes to enable its healthcare staff across the health center network with timely access to patient information that would help in increased communication with patients and care management teams. Also, enforcing strict role-based access control systems to eliminate potential data security issues was a critical need to continue to provide trusted care to its patient base.
However, the existing manual process of employee onboarding and offboarding was a bottleneck in providing timely and accurate role-based access and rights to patient information. It created a security risk and a potential vulnerability or threat to its ability to protect and safeguard patient data. To solve these struggles, Hudson Headwaters began searching for effective ADP integrations that could automate employee identity lifecycle management.
Verified User in Medical Practice
Verified User in Medical Practice
By using Hire2Retire, RoboMQ’s flagship lifecycle and identity management solution, Hudson Headwaters Health Network automated onboarding, offboarding and profile updates of its employees, which ensured timely, accurate, and role-based access on a “need to know basis.” Hire2Retire synchronized employee profile data from ADP to AD, eliminating patient data security issues and ensuring compliance with regulatory and privacy requirements.
Hire2Retire allowed Hudson Headwaters to achieve:
Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.
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