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CASE STUDY

How Hino Motors Manufacturing USA Automated Employee Access with Hire2Retire

An icon for person with clock describing Timely Terminations with Hire2Retire
Timely Terminations
An icon for Handshake describing the superior first day at work with Hire2Retire
Superior "First Day at Work"
An icon with lock and password describing Identity Provisioning with Hire2Retire
Identity Provisioning
An icon for group access describing Role Based Access Control with Hire2Retire
Role-Based Access Control

Industry

Company Size

810 Employees

Implemented Solution

Customer

At first glance, workforce management doesn’t seem as exciting as the roar of a diesel engine or the sight of huge 18-wheelers hauling goods across the country. But for Hino Motors Manufacturing USA Inc., these “behind the scenes” processes were slowing things down.

Employees were ready to work, yet their accounts and access often weren’t. IT teams spent hours moving data between systems, while HR worried about records being incomplete or outdated. And when people left the company, there were times their system access lingered longer than it should.

For a manufacturer that thrives on precision and reliability, this was a growing problem. Hino decided it was time to automate how employee information flowed between HR and IT. That’s when the company turned to Hire2Retire, RoboMQ’s solution for employee lifecycle management.

Hino Motors Manufacturing: Driving America’s Trucking Industry

Anyone who spends time on U.S. highways will recognize Hino’s impact. Their commercial trucks are a common sight on the road, and beyond that, Hino’s U.S. division supplies axles and suspension systems for Toyota Tundra and Tacoma pickup trucks.

From the assembly plant in West Virginia to manufacturing sites in Arkansas and a parts distribution hub in California, Hino’s workforce is spread across the country. More than 800 employees support these operations. But with different facilities, job roles, and systems, keeping employee records accurate had become a real challenge.

The Workforce Management Challenges

Hino’s leadership already knew how to keep an assembly line running efficiently. But when it came to managing people, the process wasn’t nearly as smooth.

New hires often arrived on their first day only to wait around for IT to set up their logins.
Employee records in ADP didn’t always match what was in Active Directory, which meant access was sometimes wrong or delayed.
When someone left, their accounts weren’t always closed out quickly, which created security and compliance concerns.
The IT staff was bogged down in repetitive manual updates—work that added little value but still consumed a lot of time.

These weren’t just small annoyances. They were problems that cost Hino both time and trust.

Why Hino Chose Hire2Retire

Hino Motors Manufacturing needed a solution that would connect ADP with Hybrid Active Directory and remove the manual work in between. The company chose Hire2Retire because it offered exactly that—an automated way to handle every stage of the employee lifecycle.

With Hire2Retire, employee records in ADP are instantly reflected in AD. New hires are provisioned automatically, transfers and promotions update in real time, and exits are handled securely. For Hino, this meant employees could start contributing from day one, and IT no longer carried the burden of manual updates.

Putting Hire2Retire to Work

Hino Motors Manufacturing USA Automates Workforce Access

Once Hire2Retire was in place, the difference was obvious:

First-Day Readiness: Employees walked in on day one with working accounts and system access.

Smooth Role Changes: When people moved departments or received promotions, access updated without anyone lifting a finger.

Secure Offboarding: Departing employees lost access right away, reducing risk.

Support for Contractors and Volunteers: Even non-permanent staff were managed cleanly, without IT needing to create workarounds.

The Results

The automation delivered by Hire2Retire gave Hino’s teams what they needed:

Onboarding was cut down to hours instead of days.
HR and IT shared the same accurate record, no more mismatched employee data.
IT staff had more time to focus on projects that mattered.
Security and compliance improved because no account stayed active longer than it should.
Most importantly, employees had a smoother experience, which created a more positive workplace.

Looking Ahead

Hino Motors has always been known for quality and reliability in the vehicles it builds. Now, with Hire2Retire handling its workforce lifecycle management, those same qualities extend to its internal operations.

By automating the connection between ADP and Hybrid Active Directory, Hino not only solved today’s workforce challenges but also laid the groundwork for future growth. As the trucking industry keeps America’s economy moving, Hino can keep its focus where it belongs—on building the trucks and components that power the journey.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business. 

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

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