See How Hire2Retire Can Drive Success for Your Organization |21st Feb 2025|

CASE STUDY

How Critical Path Institute Automates Identity Management

An icon for Handshake describing the superior first day at work with Hire2Retire
Superior "First Day at Work"
Data Security Icon
Data Security
An icon for person with clock describing Timely Terminations with Hire2Retire
Timely Terminations
An icon for group access describing Role Based Access Control with Hire2Retire
Role-Based Access Control

Industry

Company Size

160 Employees

Implemented Solution

Customer

Situation

When a new medicine is developed to treat illness and disease, it can improve millions of lives worldwide. However, the breakthrough in the laboratory is only the first step in creating a safe, regulatory-approved drug, and it is often a slow and cost-prohibitive process. Critical Path Institute (C-Path) was founded from the FDA’s Critical Path Initiative program in 2005 to foster collaborations that accelerate the drug development process, helping to bring medications to the public and improve or save lives.

Struggles and Pains

While C-Path is headquartered in Tucson, Arizona, its team of over 160 employees works remotely from locations around the globe. This presented additional challenges to a team of Sysadmins already struggling with the workload of manually syncing employee profiles between Paycom and Active Directory (AD). The inefficient process led to delays and human errors that negatively affected onboarding, terminations, and role changes. C-Path decided to search for a solution that could streamline the lifecycle management process and improve the organization’s HR-IT operations.

Resolution

Fortunately, C-Path didn’t have to search for long before discovering Hire2Retire, RoboMQ’s flagship employee identity lifecycle management platform. Hire2Retire automated the Sysadmins’ work, creating and updating employee profiles by integrating Paycom with AD and Entra ID in a Hybrid AD setup. Hire2Retire’s automated profile synchronization allows C-Path to:

Implement role-based privileged identity management.

Keep confidential data safe and secure through automated termination access removal.

Provide a superior employee experience and “First Day of Work” experience to new hires.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business. 

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

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