CASE STUDY

Hire2Retire HR-IT Automation Helps Arc Human Services Transform Lives

Superior "First Day at Work"

Data Security

Timely Terminations

Role-Based Access Control

Industry

Healthcare

Company Size

650 Employees

Implemented Solution

Paycom to Hybrid AD

Customer

Arc Human Services

Situation

Many people in the United States suffer from various intellectual and developmental disabilities or mental health challenges. However, these traits do not have to preclude people from fulfilling their ambitions in life. That’s where Arc Human Services lends a helping hand, providing clinical, residential, and community services to help people of all ages foster meaningful relationships and achieve their goals.

Struggles and Pains

As Arc Human Services celebrated its 70th anniversary in 2022, it noticed that its existing employee lifecycle management process wasn’t working smoothly or efficiently. Sysadmins were tasked with manually creating, provisioning, and updating employee profiles in Paycom and Active Directory (AD) across lifecycle changes. With over 650 profiles to manage, the amount of work required was too much of a burden to keep up with. Delays and human errors were affecting the entire organization’s HR-IT processes, from onboarding to terminations. As a non-profit, Arc Human Services couldn’t afford to hire the number of Sysadmins needed to keep up, so they sought out a cost-effective, automated profile management solution.

We can’t speak highly enough about the Team at RoboMQ. They’re knowledgeable and helpful throughout any upgrade request we have for our connector.

Joel Codetic

We can’t speak highly enough about the Team at RoboMQ. They’re knowledgeable and helpful throughout any upgrade request we have for our connector.

Joel Codetic

We can’t speak highly enough about the Team at RoboMQ. They’re knowledgeable and helpful throughout any upgrade request we have for our connector.

Joel Codetic

Resolution

RoboMQ implemented Hire2Retire as a fully automated employee lifecycle management and identity provisioning product for Arc Human Services. Hire2Retire provided Arc Human Services with automated, end-to-end, no-code data integration between Paycom and a Hybrid AD setup, automatically syncing data between the two platforms upon an employee lifecycle event happening. Thanks to Hire2Retire, Arc Human Services could:

Keep 650 employee profiles consistent, accurate, and updated between Paycom and AD.

Provide a superior “First Day at Work” experience through automated access provisioning.

Ensure safe and secure termination access removal to protect confidential data.

Save time and money previously spent on manual processes.

Want to learn more?

Ready to join the wave of companies automating their employee lifecycle management processes with Hire2Retire? Schedule a demo call with us today to see what Hire2Retire can do for your business.