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Innovating Global Accommodation: SGH and RoboMQ’s Integration Journey

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With over 200 employees spread across 14 office locations worldwide, SGH’s HR and IT departments struggled with manual processes of onboarding and offboarding employees. The disjointed systems resulted in inefficiencies, delays, and increased risk of errors.

 

If you’re an executive who frequently travels for business purposes to new cities and for extended timelines, you must understand the value of finding accommodations that provide a comfortable environment akin to your home yet allow you to work productively. Global mobility has become an integral component of modern-day commerce. While this has resulted in great prosperity and efficiency, it could have a detrimental effect on the employees who have to endure prolonged stays away from the comforts of their homes. This is the problem that Synergy Global Housing (SGH) has been trying to resolve with its personalized offerings. 
SGH is a renowned provider of serviced apartments and corporate housing that has been catering to the accommodation needs of business travelers and relocating employees worldwide since 2001. With clients and partnerships in over 85 countries, SGH has established itself as a trusted name in the industry. However, as the demand for their services grew, SGH faced challenges in scaling its business while efficiently managing the employee lifecycle events across its human capital management (HCM) system and Active Directory (AD). 
With over 200 employees spread across 14 office locations worldwide, SGH’s HR and IT departments struggled with manual processes of onboarding and offboarding employees. The disjointed systems resulted in inefficiencies, delays, and increased risk of errors. 
To overcome these challenges, SGH turned to RoboMQ, a leading provider of integration platform as a service (iPaaS), for a no-code automation solution. RoboMQ’s Hire2Retire, a prepackaged integration product (PIP), offered a comprehensive and automated employee lifecycle management and identity provisioning solution. 
The seamless and no-code ADP to AD integration provided by Hire2Retire established a streamlined workflow between their HR and IT systems. Onboarding and offboarding employees became automated and efficient, ensuring that all necessary access privileges and security groups were provisioned or de-provisioned accurately and in a timely manner. Employee profiles were automatically maintained and updated, eliminating the need for manual data entry and reducing the risk of errors. 
RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this post. All product and company names are the registered trademarks of their original owners. 
Picture of Shalini Taknet

Shalini Taknet

Shalini Taknet works as a Marketing Specialist at RoboMQ. She is a certified content marketer with over 7 years of experience during which she developed a keen passion for leading edge SaaS solutions and APIs. Her enthusiasm for SaaS solutions stems from her belief that they can streamline almost every business process to drive productivity.

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