See How Hire2Retire Can Drive Success for Your Organization |21st Feb 2025|

Hire2Retire Provides IT & HR Automation for Hudson Headwaters

People sit in the waiting room at a medical office.

Hudson Headwaters's Struggle to Implement Secure Access Control

Surrounded by a magnificent wilderness landscape, the Adirondack North Country and Glens Falls region is a popular and scenic destination in Upstate NY. This region’s rich history and diverse landscape is home to close-knit rural communities that embody the efforts to uplift rural America.
With the same intent, Hudson Headwaters Healthcare Network started its operation 40 years ago in this region, aiming to provide the best healthcare to everyone in the community. Its community healthcare centers have a deep-rooted connection with the communities they serve. People treated their health centers as community institutions by conducting bake sales, packing envelopes, and helping paint and decorate centers.
Since, Hudson Headwaters has extended its services to cover more than 7200 square miles of this medically underserved region with its network of 21 community centers for which it employs more than 850 healthcare workers and medical staff. Recognized as a Federally Qualified Health Center (FQHC), it adheres to the highest quality patient care service & compliance standards.
The dedicated teams of medical practitioners care for more than 1200 patients every day across its community healthcare network. To accomplish its mission of providing the best & trusted patient care throughout the region, Hudson Headwaters required a tremendous effort behind the scenes to empower its healthcare staff. This included ensuring health care providers had timely access to patient information that would help in seamless communication with patients and care management teams.
It also required implementing strict role-based access control (RBAC) systems to eliminate any potential data security issues. Maintaining fast and secure information sharing was critical to continuing to provide trusted care to its patient base.

Hire2Retire Automates Employee Identity Lifecycle Management

However, the existing manual process of employee onboarding and offboarding was a bottleneck in providing timely and accurate role-based access and rights to patient information. This created a security risk and a potential vulnerability to its ability to protect and safeguard patient data. To solve these problems, Hudson Headwaters searched for an ADP to Active Directory (AD) integration solution that could provide IT and HR automation.
Hudson Headwaters implemented Hire2Retire, RoboMQ’s fully automated employee identity lifecycle management solution, automating onboarding, offboarding, and profile updates of employees across all its locations. This solution ensured timely and accurate role-based access to the patient data on a “need-to-know basis,” eliminating security issues and helping Hudson Headwaters to stay compliant with the regulatory requirements.

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RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this post. All product and company names are the registered trademarks of their original owners. 
Picture of <strong>Shreya Shukla</strong>

Shreya Shukla

Shreya Shukla works as an Inbound Marketing Specialist at RoboMQ. She is a marketing professional with 7 years of experience in strategically planning marketing campaigns for some of the most trusted brands. She loves to explore new trends in the technology world.

Picture of <strong>Shreya Shukla</strong>

Shreya Shukla

Shreya Shukla works as an Inbound Marketing Specialist at RoboMQ. She is a marketing professional with 7 years of experience in strategically planning marketing campaigns for some of the most trusted brands. She loves to explore new trends in the technology world.

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