Automate Your Service Management Workflows with Hire2Retire’s Salesforce Service Cloud Integration
As part of the Phase 7.2 Release, Hire2Retire now supports Salesforce Service Cloud as a new service desk integration option.
At RoboMQ, we’ve been working diligently to ensure Hire2Retire remains the best solution for automating employee lifecycle management, and we have taken another step forward with the release of Hire2Retire Phase 7.2. Let’s look at some of the new features that have been added:
As part of the Phase 7.2 Release, Hire2Retire now supports Salesforce Service Cloud as a new service desk integration option.
As part of the Phase 7.2 Release, Hire2Retire now supports Salesforce Service Cloud as a new service desk integration option.
As part of phase 7.2 release, Hire2Retire now supports custom integrations with ATS systems, allowing for automated profile management in the pre-boarding lifecycle.
As part of phase 7.2 release, Hire2Retire now supports custom integrations with ATS systems, allowing for automated profile management in the pre-boarding lifecycle.
Hire2Retire now allows for direct removal of Microsoft licenses assigned to users, in addition to group-based licensing management, enhancing flexibility during offboarding.
Hire2Retire has expanded its SCIM provisioning capabilities by adding support for five new third-party applications.
Hire2Retire has expanded its SCIM provisioning capabilities by adding support for four new third-party applications.
Hire2Retire has expanded its SCIM provisioning capabilities by adding support for four new third-party applications.
Hire2Retire has enhanced SLA Check features to ensure timely HR report delivery with customizable configurations and monitoring alerts.
Email write-back to HiBob is now supported.
Email forwarding during termination can now redirect a terminated employee’s emails to a manager or specified user.
The new enhanced email toolbar for lifecycle templates supports attachments, images, signatures, and advanced styling options.
API workflows are improved with delta polling, reducing redundant processing and ensuring full HR data synchronization.
Preboarding and onboarding processes are refined for a smoother transition aligned with practical business scenarios.
To dive deeper into all the changes and bug fixes that have arrived in the 7.2 release, view the full Hire2Retire Phase 7.2 release notes.
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