Learn how one of San Diego Country’s most trusted healthcare providers uses Hire2Retire to automate lifecycle management between ADP and AD.
For the 3.2 million residents that call San Diego County home, TrueCare is a name synonymous with superior and trusted healthcare. Since its foundation in 1971, TrueCare has steadily grown to provide award-winning primary care along with a variety of other health services to over 65,000 patients. With innovative approaches to patient service, TrueCare is a premier healthcare provider for San Diego and the Inland Empire.
TrueCare has continually expanded in the 50 years since its foundation, with over 800 employees and 17 state-of-the-art care centers. However, that expansion caused struggles for TrueCare’s HR and IT operations as Sysadmins were overburdened by manual profile management demand. Delays and errors piled up, leading to a poor onboarding experience for new hires and security and compliance risks as terminated employees retained system access. When it came time for TrueCare to allocate its 2024 budget, it was an easy decision to budget funds for an ADP integration solution that could solve these problems once and for all.
That solution was Hire2Retire, RoboMQ’s complete employee lifecycle and identity access management solution. Hire2Retire provided TrueCare with no-code, end-to-end data integration between ADP and a Hybrid AD setup, creating and updating employee profiles for onboarding, offboarding, role changes, and terminations. With Hire2Retire, TrueCare not only provides a superior “First Day of Work” experience to new hires but also protects private data and ensures compliance through automated access removal upon terminations. Thanks to Hire2Retire, TrueCare can stop worrying about lifecycle management and keep San Diego County happy and healthy.
RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this post. All product and company names are the registered trademarks of their original owners.
Cameron Macaulay
Cameron Macaulay is a Marketing Associate with RoboMQ. Cameron graduated from Syracuse University with a major in Broadcast & Digital Journalism, and a minor in Professional & Technical Writing. Cameron combines his skills in technical writing with a passion for storytelling.
