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Equity Prime Mortgage’s HR- IT Automation Journey with Hire2Retire

By automating HR-IT integration processes with Hire2Retire, EPM continues to uphold its commitment to providing a seamless borrowing experience while optimizing internal operations. 

From first-time home buyers to real estate investors, individuals at various stages of their real estate journey find it stressful and time-consuming to understand and manage the complexities involved in the mortgage process. The situation worsens when these complexities result in delays or missing opportunities to buy their dream homes. Thankfully, companies like Equity Prime Mortgage (EPM) stand out to address this fundamental problem by simplifying and streamlining the mortgage process for a wide range of clients.
From conventional home loans to specialized products like FHA (Federal Housing Administration) loans and home equity solutions, EPM offers a wide range of mortgage services to cater to the diverse needs and financial situations of its clients like individuals, families, business professionals, and government authorities. With an aim to make homeownership more accessible and less complex, EPM has a team of approximately 500 professionals dedicated to delivering personalized service and clear guidance to its clients.
Founded in 2008 and headquartered in Georgia, EPM has expanded its operations nationwide, positioning itself as an ‘All-in-One Lender committed to ensuring a seamless borrowing experience’. However, EPM faced significant challenges in managing employee lifecycle changes promptly and efficiently. The manual processes involved in updating employee profiles in Hybrid Active Directory (Hybrid AD) made it difficult for its HR and IT teams to keep these profiles consistent across its systems in real time. Processes such as employee onboarding, offboarding, and assigning group memberships were labour-intensive and prone to errors due to the lack of integration between EPM’s HR system, Paycom and Hybrid AD. This not only impacted operational efficiency of EPM but also posed potential security risks during employee terminations.
To address these challenges, EPM turned to RoboMQ’s Hire2Retire, a robust integration platform designed to streamline and automate employee lifecycle and identity provisioning processes. RoboMQ’s Hire2Retire has enabled EPM to seamlessly integrate its HR system, Paycom with Hybrid AD, ensuring enhanced operational efficiency, accuracy, and strengthened security measures in managing its workforce. By automating HR-IT integration processes with Hire2Retire, EPM continues to uphold its commitment to providing a seamless borrowing experience while optimizing internal operations. 
RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this post. All product and company names are the registered trademarks of their original owners. 
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Somya Shrimal

Somya Shrimal is an Associate Marketing Specialist at RoboMQ. She is a tech enthusiast and a prolific blogger who helps businesses stay up-to-date with the latest trends and best practices in the industry. Her expertise in SaaS, cloud, on-premises apps, and IoT has made her a go-to source for businesses looking to navigate the ever-changing tech landscape.

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