Thanks to Hire2Retire automation, Vertex Service Partners continues to uphold its commitment to reliable and fulfilling employee lifecycle management for all.
At the heart of every home is a dream, whether it’s a spacious kitchen, a peaceful backyard, or a beautifully renovated bathroom. Yet, as homeowners embark on their journey to transform these dreams into reality, they often face frustration with unreliable contractors and unclear pricing. Simultaneously, service providers struggle with high turnover and job seekers struggle to find the best home improvement opportunities for them.
In response to these challenges, Alpine Investors, a private equity firm launched Vertex Service Partners in 2023 as a transformative platform within the home improvement landscape. Vertex Service Partners is not just a company, it’s a community of leading home services brands that aspire to enhance the service experience for both employees and customers alike. By fostering a collaborative environment, it provides its member companies with the tools and resources necessary for an empowered workforce and satisfied customers.
As Vertex expanded its workforce and network of partner companies to establish a world-class ecosystem of leading residential service providers across the United States, the organization faced challenges in managing the profiles of its more than 500 employees. Vertex’s IT team had to manually update changes in Entra ID for every employee lifecycle event and manage access individually for each employee profile. This not only impacted its operational efficiency but also posed potential security risks due to the delay in removing access from terminated employees.
To address these challenges, Vertex Service Partners turned to RoboMQ’s Hire2Retire, a robust integration platform designed to streamline and automate employee lifecycle and identity provisioning processes. Hire2Retire seamlessly integrated ADP with Entra ID, ensuring enhanced operational efficiency, automated role-based access provisioning, and increased data protection from unauthorized access. Thanks to Hire2Retire, Vertex Service Partners can continue to uphold its commitment to a reliable and fulfilling home improvement journey for all.
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Vanshita
Vanshita is an Associate Marketing Specialist at RoboMQ. She is a tech-savvy content strategist who excels in SEO-driven content creation, web content strategy, and CMS management. With expertise in Cloud, AI, and Data Science, she crafts compelling content that helps businesses stay ahead in the evolving digital landscape.
