Learn how the leading title insurance underwriter optimized their employee lifecycle management by switching from a manual process to Hire2Retire automation.
Every detail matters when closing on a real estate property, whether to give a family their forever home or revitalize a community with a new small business. That’s why Catic works to keep the real estate attorney and title agent as integral parts of the process. For over 50 years, Catic has been a leading title insurance underwriter, working with agents to close both commercial and residential real estate deals in 20 different states across the Eastern United States.
However, both Catic’s IT and HR teams were struggling with the knock-on effects of an inefficient employee profile management process. Sysadmins were often overwhelmed with the sheer demand of managing over 275 employee profiles. The resulting delays and errors while synchronizing profile changes for onboarding, offboarding, and role changes between Paycor and AD affected internal operating efficiency. New hires had a poor “First Day at Work” experience stuck waiting for key system access, a GAL filled with ghost employees caused undue confusion for managers, and terminated employees retained system access, posing security risks for the confidential client data Catic works with. Both the HR and IT teams agreed that it was beyond time to automate the employee lifecycle management process.
When Catic discovered Hire2Retire, RoboMQ’s flagship no-code employee lifecycle management solution, it was a perfect fit. Hire2Retire automatically synchronizes employee profiles between Paycor and a Hybrid AD setup, keeping them consistent and accurate in near real-time. Hire2Retire’s auto-provisioning with built-in service desk integration ensures new hires have everything they need as soon as they start working, and automated timely access removal upon terminations eliminates needless security risks. But most of all, the time and resources saved on a previously manual process could now be freed up to save Catic money and help them close deals across the United States.
RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this post. All product and company names are the registered trademarks of their original owners.
Cameron Macaulay
Cameron Macaulay is a Marketing Associate with RoboMQ. Cameron graduated from Syracuse University with a major in Broadcast & Digital Journalism, and a minor in Professional & Technical Writing. Cameron combines his skills in technical writing with a passion for storytelling.
