• How To

How to Fully Automate Third-Party Application Access and Resource Provisioning

• Use Cases

• Bramh Gupta
• December 18, 2024

When a job applicant accepts an offer and becomes a new hire, it is a celebration for both the new hire and the hiring team. However, the new hire’s transition from a candidate to an employee begins as soon as they sign their contract which is also known as employee onboarding. Most organizations have a well-defined HR onboarding process, and most HR, Payroll, or Applicant Tracking Systems (ATS) have the tools and capabilities to process employee profile creation as well as I-9 and other new hire paperwork. In addition, third-party apps and services like Checker and Origin Diagnostics make background checks and drug tests a simple process which get seamlessly integrated into HR Onboarding process.

The situation is not the same with many organizations and their IT onboarding processes. Often, the HR team will create a ticket in the IT Service Desk (ITSM), asking the IT team to manually perform AD, Entra ID, or Google Workspace account creation and assign third-party system access, workspace, computer devices, and other resources. At other places, the HR team will simply send an email or an Excel tracker to the IT team to complete employee IT onboarding. This manual process often leads to delays that result in a new hire having a poor experience on their “First Day at Work,” often stuck without the tools and access they need to do their job. At times, no one knows who they are because delays in identity creation mean they do not show up on the Global Address List (GAL) or employee directory.

What if there was a way to automate the IT onboarding process? What if a new hire’s identity provider (IdP) profile, email, and user ID could be automatically created as they are getting onboarded? What if their system access could be assigned based on their listed role, department, or location? What if a service desk ticket could be automatically created when they are first onboarded so the IT team can start assigning workspace, computer, devices, and other needed resources to the new hire? And what if all these tasks could happen without any input from the HR team, and it automatically starts as soon as the new hire accepts their offer and transitions to onboarding in either the HR system or Applicant Tracking System (ATS)?

Hire2Retire by RoboMQ makes it all a reality!

Hire2Retire: The Complete IT Onboarding Automation Solution

Hire2Retire is RoboMQ’s flagship employee identity lifecycle management solution. It is the perfect complement on the identity or IT side to the employee lifecycle that is managed on HR.  Hire2Retire integrates over 20 popular HR systems with Active Directory (AD), Entra ID (Azure AD), and Google Workspace to automate onboarding (Joiner), role changes (Mover), and offboarding (Leaver), and long-term leave.

When Hire2Retire detects a new hire in the HR or ATS system, it automatically creates the new hire’s identity (IdP) profile, company email, and assigns system access and group memberships or privileges to the new hire based on employee attribute-driven Role-Based Access Control (RBAC). It ensures system and resource access is granted on a “need-to-know basis.” In addition, Hire2Retire integrates with leading service desks like Jira, FreshService, and ServiceNow to AD and automatically creates ITSM tickets for workspace, asset, and resource assignments. With Hire2Retire fully automating the IT onboarding process, your organization can ensure new hires have everything they need for a superior “First Day at Work” experience.

Hire2Retire is a 100% no-code product with a simple and intuitive user experience (UX) that can easily scale to handle tens of thousands of employee profiles, making it the perfect fit for companies large and small. Best of all, Hire2Retire has transparent, upfront pricing, that includes world-class, 24/7 support and access to future features that would be added to the product at no additional cost.

Start your Hire2Retire Onboarding Automation Journey Today

Don’t waste any more time and money on a manual onboarding process! Instead, join over 150 leading companies worldwide and book a free discovery call with a Hire2Retire expert to learn how Hire2Retire’s HR to AD and ATS to AD integration can automate your onboarding process and more!

Book a Free Discovery Call Now!

Bramh Gupta

Bramh Gupta is the founder and CEO of RoboMQ. He has a background in large scale real-time manufacturing systems, telecommunications and design and architecture of highly scalable and resilient enterprise systems. He is passionate about real-time integration and the value that it brings to business operations and critical decision making.

Bramh holds an MBA from the Kellogg School of Business and Industrial Engineering degree from the National Institute of Technology, Jamshedpur. Bramh combines his business insights and architectural skills to design and create highly scalable, integration platforms and tools that are needed to power the API economy.

Bramh Gupta

Bramh Gupta is the founder and CEO of RoboMQ. He has a background in large scale real-time manufacturing systems, telecommunications and design and architecture of highly scalable and resilient enterprise systems. He is passionate about real-time integration and the value that it brings to business operations and critical decision making.

Bramh holds an MBA from the Kellogg School of Business and Industrial Engineering degree from the National Institute of Technology, Jamshedpur. Bramh combines his business insights and architectural skills to design and create highly scalable, integration platforms and tools that are needed to power the API economy.

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