Everise Holdings Inc. is a trailblazer when it comes to delivering exceptional customer services across industries such as healthcare and business process outsourcing.
They have been leveraging RoboMQ’s HR system to Active Directory (AD) integration to automate employee onboarding and offboarding, workforce lifecycle events, and Role-Based Access Control (RBAC). By doing so, they’ve been able to achieve an 86% cost reduction in direct labor costs once associated with these manual updates, which in turn supports their aggressive growth.
Automate Lifecycle Events
Real-Time User Creations
Automation Cost Savings
Rule-Based Assignments
Role-Based Access Control
Quickly Manage Terminations
Platinum Equity is a prominent global investment firm with approximately $36 billion worth of assets under management, generating over $89 billion in aggregate revenue. However, with such rapid expansion comes challenges, and Platinum Equity is no exception.
As the firm grew, managing its large and diverse workforce of over 500 lead executives became increasingly complex. A lack of integration between its HR system and IdP and manual access provisioning had become a major hurdle. With Hire2Retire, they were able to automate their workforce lifecycle management & access provisioning while integrating their IdP, HR system, and third-party apps in real time.
Create incidents or execute onboarding or offboarding workflows in ServiceNow or the ITSM (IT Service Management) application of your choice to allocate computer, equipment, workplace, or other assets or privileges.
Approvals and workflows can be triggered automatically on hiring, role changes, or termination as part of workforce lifecycle management to streamline the process, avoid unpleasant delays, and create an exceptional employee experience.
Define fine-grained security groups based on the attributes of the employee profile to implement strict Role-Based Access Control (RBAC) and privileged access to the enterprise systems.
This solution works with leading SSO applications like Azure SSO, Okta, Ping, and Centrify to enforce single sign-on. The add-on provisioners for third-party applications can manage licenses in line with employee state, saving the license cost and avoiding the security risk of someone walking away with privileged access on termination.
Our team of dedicated integration specialists will work with you each step of the way:
Step 1: Set up extracted reports from Infor HCM on a scheduled interval to be sent to a Secure File Transfer Protocol (SFTP) server.
Step 2: Configure data mapping, including mapping and assignments of Organizational Units (OU’s), Security Groups, and Distribution Lists.
Step 3: Create and run the file listener that scans for updates every few seconds in the SFTP folder and make updates in your AD, Entra ID, Okta, or Google Workspace in seconds.
We also provide 24×7 support with your Active Directory Infor HCM integration after going live!
RoboMQ’s Infor HCM to AD, Entra ID, Okta, or Google Workspace integration is a fully managed SaaS offering with 24×7 support:
$5.00 per active employee per month
There is a one-time setup fee that covers the full implementation leading up the go-live state.
Resources
About Us
About Us
Products
Industries
HR Systems
Identity Providers
Service Desk